BCBSM

Blue Cross Blue Shield of Michigan

Effective immediately, all PDCM codes can be billed when the service is performed remotely such as via a face to face video or over the telephone.   Also, HIPPA compliance requirements for telehealth visits have been relaxed during the COVID-19 crisis to make it easier for proivders to conduct health care visits remotely.  Through April 30, 2020, we’ve aligned our requirements with the Center for Medicare and Medicaid Services, as outlined in their Medicare Telemedicine Health Care Provider Fact Sheet .   Prior to April 30, we will re-evaluate this temporary alignment and if needed, extend it. We will accept non-secure telemedine technologies such as Apple Face Time, Facebook Messenger, Google Hangouts video or Skype until the end of April 2020 as long as both of these occur:

  • You are actively working toward implementing a secure process
  • You take responsibility for communicating the shortcomings of the process to the patient and proceed only if the patient accepts those shortcomings

 Note that public-facing options are not acceptable.  Facebook Live, Twitch and TikKok are examples of technologies that aren’t acceptable. In addition, Blue Cross Blue Shield of Michigan has released a corona virus member resource corona virus member resource  that outlines helpful information about BCBSM’s support to patients and providers